Unfold Your Questions Here
FAQs
Ordering Related
Orders are typically fulfilled within 2-3 business days. -update is based on warehouse data.
Once your order ships, you’ll receive a tracking number via email.
Orders can be changed or canceled within 1 hour of placement. After that, they are sent to our warehouse for processing. Please reach out to our customer service team for assistance.
Shipping costs vary based on location and order total. Free shipping is available on orders over $200. (TBC based on warehouse costs)
Currently, we only ship within the United States. Please note that additional charges may apply for orders delivered to Alaska, Hawaii, and Guam.
We accept returns on domestic orders within 30 days of delivery. Items must be unused, unwashed, in original condition, with all tags attached. Be sure to include the original packing slip in your return package.
Returns for a refund will incur a return shipping fee, which will be deducted from your total.
Returns for store credit (issued on a gift card) are free—no return shipping fee will be applied.
Original shipping fees are non-refundable.
Please note:
Do not combine items from multiple orders in one return shipment, as this may cause delays.
We reserve the right to refuse any return that shows signs of use or does not meet our return criteria.
Final Sale items are not eligible for return.
Please reach out to our customer service team with your order number and email to initiate a return.
We accept Visa, MasterCard, and American Express
Yes, all transactions are encrypted and processed securely.
Our products
Because rest should never come with compromise, we use organic cotton, toxin-free dyes, and artisan-crafted finishes designed with your well-being in mind.
Our materials are: free from harmful chemicals, gentle on sensitive skin, ethically made, and globally sourced.
We back every product with trusted certifications like GOTS (Global Organic Textile Standard) and OEKO-TEX®, so you can feel confident that what touches your skin is safe for both you and the planet.
Yes, you should wash your sheets before the first use. Although we use clean fabrics, sheets become progressively softer with each wash.
GOTS (Global Organic Textile Standard): ensures organic fibers through the entire production chain
OEKO‑TEX Standard 100: ensures all fabrics, finishes, and accessories are free of harmful chemicals
Fair Trade for ethical sourcing, social accountability, recycled materials, and responsible manufacturing
Our fitted sheets feature 17" deep pockets and elastic banding all around. They are designed to fit thick mattresses, even those with mattress pads or toppers. For thinner mattresses, any excess fabric will be neatly tucked underneath for a smooth, secure fit.
Ironing isn’t necessary—many people embrace the relaxed, natural texture of cotton as part of their rest and reset routine. That said, if you prefer a more polished look, a few simple steps can help your sheets feel crisp without much effort.
To minimize wrinkles, avoid over-drying. Wash in warm water with a cool rinse, tumble dry on low, remove right away, and fold promptly. You can also remove from the dryer while still slightly damp and hang to dry in order for your sheets to smooth naturally.
If you'd like a more refined finish—especially on details like cuffs or embroidery—a quick touch-up with an iron can help. For embroidered areas, iron on the reverse side to protect the design.
Caring for your linens is an essential part of creating a restful, intentional space. With just a few mindful habits, you can keep your bedding and towels feeling soft, fresh, and ready to support your daily rituals of rest and reset.
1. Use gentle detergents.
Opt for mild, fragrance-free liquid detergents without bleach, optical brighteners, or fabric softeners. These additives can wear down the fibers and reduce natural softness over time.
2. Wash in cool or warm water.
Avoid hot water, which can cause shrinking or weakening. Cooler temperatures help preserve the fabric’s comfort and durability
3. Don’t overload the washer.
Linens need space to move freely. Overcrowding can prevent proper cleaning and put stress on the fibers.
4. Dry with care.
Whenever possible, air drying is the gentlest option. If using a dryer, select a low-heat setting and remove items while slightly damp to minimize wrinkles.
5. Skip harsh chemicals.
Bleach and fabric softeners can damage the fibers and strip away the organic softness that makes your linens so comforting.
6. Store thoughtfully.
Keep linens in a cool, dry place. Avoid plastic containers, and fold neatly to maintain breathability and shape.
7. Always read the care label.
Some items may need hand washing or special treatment. Following the specific instructions helps preserve both feel and function.
Caring for your linens is part of the ritual. When you take care of the pieces that care for you, they create a space that encourages true rest, gentle reset, and lasting comfort.